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IBM IT Support - Complete Course | IT Support Technician - Full Course

> ANALYSIS_OF: IBM_IT_SUPPORT_-_COMPLETE_COURSE_|_IT_SUPPORT_TECHNICIAN_-_FULL_COURSE_

This course provides an in-depth exploration of IT support tailored for RPG and CL programmers.

Understanding IBM i architecture and its components.
Mastering troubleshooting techniques specific to RPG and CL environments.
Implementing effective support strategies for IBM i applications.
Utilizing diagnostic tools and logs to identify and resolve issues.
Configuring and managing system settings to optimize performance.
Ensuring data integrity and security within IBM i systems.
Developing skills in user support and training for RPG/CL applications.
Exploring best practices for system maintenance and updates.

By the end of this course, participants will possess the necessary skills to provide robust IT support, ensuring the reliability and efficiency of IBM i systems.

SOURCE: YouTube [ ACCESS_EXTERNAL_SOURCE ]

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